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SHIPPING & RETURN POLICY
​Payment & Shipping
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All orders are shipped Express with Canada Post. Your tracking number will be provided when the item has been received by the mail service. Please request shipping insurance. Otherwise, lost or stolen mail will be the responsibility of the purchaser.
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Returns & Refunds
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Returning custom pieces are handled on a case by case basis. If there is something defective with your piece upon receiving it, Blackbird Jewellers will gladly repair or refund the piece (within reason after evaluation) if the fault is on our behalf. Please contact me within 5 days of receiving your item if you wish for a refund. Blackbird Jewellers does not offer refunds for oxidized, or scratched metal after it's been worn.
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